Respecting Human Rights

Basic Policy

The Dai-ichi Life Group has adopted Dai-ichi's Social Responsibility Charter (DSR Charter) as values cherished by all employees and has declared that it would make efforts to respect human rights as an item in the DSR Charter. In addition, we have established the Human Rights Policy of Dai-ichi Life Group.
We will promptly grasp trends on human rights from the international community, and have a correct understanding of human rights principles, initiatives and guidelines. In addition, we continue to endeavor to develop employees who always think of others when taking action in any situation.
We will aim to become a company deeply rooted in the value of "respect for human rights" in the pursuit of human happiness.

The Human Rights Policy of Dai-ichi Life Group

  • 1.
    Introduction
  • Since its founding in Japan in 1902, the Dai-ichi Life Group has contributed to people's secure and prosperous living and the development of local communities through the provision of life insurance and related services.
    The Dai-ichi Life Group recognizes that our business operations need to be conducted in line with social expectations. Through the course of our business, we understand that our activities could impact human rights.
    The need to respect and proactively protect human rights is embedded within the Dai-ichi Life Group's Corporate Action Principles "DSR Charter". The DSR Charter also describes that we respect the culture and customs in each country and region and operate in a way that contributes to local development. With our brand message, "People First", we strive to become a company that values people so that we are supported by the greatest number of customers.
    This Human Rights Policy further outlines the global approach for putting into practice "respect for human rights" as described in the DSR Charter, in line with the United Nations' "Guiding Principles on Business and Human Rights". This policy applies to all executives and employees of the Dai-ichi Life Group companies. This policy has been approved by the Board of Directors. In order to prevent and correct human rights issues, the Group Sustainability Committee, chaired by the president, will instill this policy within the group and promote efforts based on this policy. In addition, the Group Human Rights Awareness Committee, chaired by the officer in charge of the human resources unit, will promote human rights awareness efforts.
  • 2.
    Our Commitment to the Standards and Initiatives Related to Human Rights
  • The Dai-ichi Life Group strives to fulfill its responsibility to respect human rights by not infringing on human rights of stakeholders affected by our operations, or through our business partners. The Dai-ichi Life Group respects internationally recognized human rights, including those expressed in the International Bill of Human Rights and the Core Labor Standards of the ILO. We also comply with the applicable laws of the countries and regions where we operate and support the OECD Guidelines for Multinational Enterprises Responsible Business Conduct. Furthermore, the Dai-ichi Life Group upholds, and has become a signatory to, the UN Global Compact and Women's Empowerment Principles.
    If internationally recognized standards are higher than or in conflict with local laws, we seek ways to honor the principles of internationally recognized human rights while complying with the local laws. The Dai-ichi Life Group is committed to conducting appropriate due diligence to prevent or mitigate negative impacts that our business operations could have on human rights. If we identify that we have caused or contributed to negative impacts, we endeavor to remediate such impacts. We also work to integrate human rights perspectives in our existing operational procedures.
  • 3.
    To Executives and Employees
  • The Dai-ichi Life Group requires all executives and employees to respect human rights.
    The Dai-ichi Life Group prohibits child labor and forced labor. We are also committed to ensuring equal opportunities for all employees, promoting diversity and inclusion, and do not tolerate discrimination for any reason, including nationality, race, ethnicity, age, religion, thought and beliefs, gender, birth, disability, sexual orientation and gender identity. In recruiting activities, we will respect human rights and work on fair selection. In addition, we do not tolerate any form of harassment, such as any words or actions that would impair the dignity of an individual nor any other behavior that could constitute as physical or mental harassment.
    The Dai-ichi Life Group will create a support system that enables every employee to take an active role in eliminating concerns and worries at work.
  • 4.
    To Customers
  • The Dai-ichi Life Group strives to respect the human rights of the customers, not only through preventing or mitigating negative human rights impacts that could be related to our products and services, but also through promoting social inclusion and empowerment of all customers.
  • 5.
    To Financial Institutions
  • The Dai-ichi Life Group is committed to respecting human rights when investing and lending. We will incorporate the perspective of respect for human rights in investment decisions and stewardship activities.
  • 6.
    To Business Partners
  • The business activities of the Dai-ichi Life Group are supported by suppliers who provide goods and services to us, such as facilities, information systems, and outsourcing, as well as other business partners, such as agencies who sell insurance products on our behalf. We expect all of our business partners to respect human rights.
  • 7.
    Training and Awareness-raising
  • The Dai-ichi Life Group works to raise awareness on human rights based on our belief that respect for human rights is fundamental to our business. We consider ourselves to be a people first organization. We believe that it is important to continuously implement awareness-raising activities on human rights for our executives and employees to properly understand human rights issues and integrate this knowledge into their day-to-day activities. The person in charge of the Human Rights Awareness-Raising at Dai-ichi Life Holdings will promote human rights awareness and training across the group.
  • 8.
    Disclosure and Engagement
  • The Dai-ichi Life Group regularly discloses our efforts related to human rights on our website. We will continuously work on developing appropriate mechanisms to capture concerns about human rights issues. The Dai-ichi Life Group places importance on engagement with our stakeholders (purpose-led dialogue), in order to enhance transparency and ensure we act responsibly. Through such dialogues, we received valuable input from our stakeholders during the development of this policy. We continue to seek feedback from our stakeholders to enhance this policy as necessary.

(Effective in April 2020)
(Revised in April 2022)

【Reference】

Human rights due diligence

The Dai-ichi Life Group is promoting human rights due diligence based on the Group Human Rights Policy. Human rights due diligence is to continue the four steps of (1) policy formulation and commitment, (2) identification and impact assessment of human rights risks, (3) implementation of corrections and remedies, and (4) information disclosure and monitoring. We carry out these on a regular basis.

(1) Policy formulation and commitment

We have formulated the Group Human Rights Policy, and as stated in this policy, we are committed to various human rights and related standards and initiatives. In order to promote the efforts of the "Group Human Rights Policy," we have established the following promotion system within the group.

Organization

Group Human Rights Awareness Promotion Committee
Chairman Executive Officer in charge of Human Resources
Committee member Appointed department manager
Frequency In principle once a year and as needed
Theme Environmental changes related to human rights, awareness sharing of group efforts and issues, formulation, revision and abolition of countermeasures

(2) Identification and impact assessment of human rights risks / (3) Implementation of corrections and remedies

In fiscal 2020, Dai-ichi Life began full-scale efforts to identify human rights risks related to the entire business, including the supply chain, and to evaluate the likelihood and impact of these risks.
We will also carry out this process on a regular basis in the future.
As a result of the survey conducted in fiscal 2020, we have identified human rights risks as shown in the table below and are implementing corrective and remedies.
Regarding harassment identified as a risk by many departments, we have positioned it as a priority issue for compliance programs and the highest priority issue for human rights enlightenment, and have made priority efforts such as enhancing training content and strengthening response to predictive information.

(Example of Risk)

Risk Corrective measures
Risk of loss due to defects in product schemes due to insufficient analysis / examination in product / system development, discrimination against vulnerable groups, and lack of consideration.
  • Clarify the roles and authorities of each organization in accordance with the "Basic Policy on Product Development" and "Product Development Procedure Regulations" at the head office.
  • Confirm the appropriateness of the development process from the product development process management table.
  • Hold meetings with related jurisdictions and confirm product / system proposals from the perspectives of mathematics, legal affairs, system development, etc.
Inappropriate expression of advertising products, risk of misleading consumers, risk of human rights violations.
  • At the head office (3 domestic bases) and branch offices (92 domestic bases), be sure to check with multiple people at the production planning stage, and check from a wide range of perspectives such as gender age to verify whether there are any negative points.
  • Depending on the content, the project will be coordinated with the relevant jurisdiction and checks will be carried out from each viewpoint.
Risk of reduced reputation by making investments that do not incorporate ESG into the investment process in alternative investment.
  • At the time of due diligence at the head office, confirm whether you have signed the PRI and whether you have established ESG initiatives, etc.
  • Regular interviews and annual monitoring confirm that no investment is made against ESG.

In addition, we have set up a consultation desk in case an inappropriate event related to human rights occurs, and we are working to resolve the problem promptly.
Furthermore, we have assigned human rights enlightenment personnel within the group to carry out regular training and provide teaching materials as follows to promote human rights enlightenment for officers and employees.

Thema Contents When it was done
Preventing harassment To understand that harassment leads to serious abuse of human rights, decreases employee productivity, deteriorates the corporate brand image, and huge losses of time and expenses, while deepening understanding of behavior that will prevent harassment. Branch managers' executive management board meeting (April)
Human rights training for each department (May) (December)
360 degree review (August)
Human rights awareness training for managers (December)
Correctly understanding the issue of antidiscrimination To continuously provide human rights training related to the issue of antidiscrimination, considering various surveys and the latest occurrences. Human rights training for each department (May)
Promoting normalization Based on the idea that the most important thing for promoting normalization is a barrier-free mindset that includes understanding and helping each other, to provide education for employees to deepen their understanding of disabilities, respect human rights and think and act, considering each other's positions. Human rights training for each department (May)
Diversity and Inclusion Seminar (October)
Promoting understanding of LGBTQ The word LGBTQ is permeating society. We will continue initiatives to deepen understanding of LGBTQ and emphasize the importance of always considering the existence of LGBTQ people around us. Human rights training for each department (May) (September)
Sponsorship of work with Pride 2021 (November)
Diversity and Inclusion Seminar (December)
Group's system To maintain and strengthen the Dai-ichi Life Group's system for raising human rights awareness. Provision of training materials (DVD) for each department for group companies (May) (December)
Providing training materials (Japanese and English versions) for the "The Human Rights Policy of Dai-ichi Life Group" to domestic and overseas group companies

(4) Information disclosure and monitoring

Human rights initiatives are regularly disclosed on our website, etc., and the opinions of stakeholders and outside experts are reflected in the Group Human Rights Policy and initiatives as appropriate.

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