Scope of information: Unless otherwise stated, figures are for Dai-ichi Life Holdings
Corporate Governance
Corporate structure | Committee governance structure, including auditors, etc. |
---|
Directors
2019/6 | 2020/6 | 2021/6 | |
---|---|---|---|
No. of directors | 16 | 16 | 16 |
(No. of external directors) | 7 (43.7%) |
7 (43.7%) |
7 (43.7%) |
(No. of non-Japanese directors) | 1 (6.6%) |
1 (6.6%) |
1 (6.6%) |
(No. of female directors) | 2 (12.5%) |
2 (12.5%) |
2 (12.5%) |
No. of external directors who are independent | 7 (43.7%) |
7 (43.7%) |
7 (43.7%) |
Auditors and other committee members
2019/6 | 2020/6 | 2021/6 | |
---|---|---|---|
No. of auditors and other committee members | 5 | 5 | 5 |
(No. who are also external directors) | 3 | 3 | 3 |
No. of external directors who are independent | 3 | 3 | 3 |
Nominations advisory committee
FY2019 | FY2020 | FY2021 | |
---|---|---|---|
Chairperson | External director | External director | External director |
No. of committee members | 6 | 6 | 6 |
(No. who are internal directors) | 2 | 2 | 2 |
(No. who are external directors) | 4 | 4 | 4 |
Remuneration advisory committee
FY2019 | FY2020 | FY2021 | |
---|---|---|---|
Chairperson | External director | External director | External director |
No. of committee members | 6 | 6 | 6 |
(No. who are internal directors) | 2 | 2 | 2 |
(No. who are external directors) | 4 | 4 | 4 |
Composition of executive officers (including directors with other roles)
FY2019 | FY2020 | FY2021 | |
---|---|---|---|
No. of executive officers | 32 | 31 | 34 |
(No. of women) | 3 | 3 | 4 |
(No. of non-Japanese) | 1 | 1 | 1 |
Ratio of women | 9% | 9.7% | 12% |
Total amount of remuneration by directors/audit & supervisory board members category, and the number of recipients (FY 2020)
Category | Number | Total Remuneration (¥ million) |
---|---|---|
Directors (excluding Outside Directors) | 9 | 383 |
Audit & Supervisory Board Members (excluding Outside Directors) | 2 | 78 |
Outside Directors/Audit & Supervisory Board Members | 7 | 113 |
Persons with consolidated remuneration (including remuneration for corporate officer posts at main subsidiaries, etc.) of ¥100 million or more (FY 2019)
Name | Corporate Officer Posts | Company | Total consolidated remuneration, etc. (¥ million) |
---|---|---|---|
Koichiro Watanabe | Director | The Company | 103 |
Dai-ichi Life | |||
Seiji Inagaki | Director | The Company | 108 |
Dai-ichi Life |
- *
The average annual salary of employees of Dai-ichi Life Holdings is JPY 9,359,000, and the CEO's remuneration is 11.54 times this amount.
IR activities
FY2017 | FY2018 | FY2019 | FY2020 | FY2021 | |
---|---|---|---|---|---|
Financial results briefings | 4 | 4 | 4 | 4 | 4 |
Management briefings | 2 | 2 | 2 | 2 | 2 |
Analyst days and briefings | 1 | 1 | 1 | 0 | 0 |
Engagements with institutional investors | Approximately 100 companies in Japan 300 companies overseas |
Approximately 100 companies in Japan Approximately 200 companies overseas |
Approximately 100 companies in Japan Approximately 150 companies overseas |
Approximately 70 companies in Japan Approximately 80 companies overseas |
Approximately 80 companies in Japan Approximately 50 companies overseas |
Interactions with Customers
Engagement with customers (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
No. of shops | 75 | 75 | 71 | 14 | 14 |
No. of agencies* | 3,352 | 3,209 | 3,555 | 3,416 | 3,185 |
Consultation service for payment difficulties (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
No. of inquiries to disputes service | 153 | 148 | 120 | 93 | 65 |
No. of consultations with external lawyer | 16 | 10 | 12 | 7 | 11 |
No. of times payment arbitration used | 2 | 3 | 4 | 6 | 1 |
Customer feedback (Dai-ichi Life)
No. of interactions
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
Disputes | 43,943 | 41,065 | 34,886 | 33,025 | 28,120 |
Breakdown by dispute reason |
|||||
Taking out insurance policy |
9.3% | 9.1% | 9.5% | 11.0% | 10.8% |
Premium payment |
6.0% | 5.8% | 5.9% | 6.2% | 5.7% |
Procedures |
25.4% | 24.7% | 24.9% | 25.1% | 24.2% |
Payment of claims and benefits |
15.9% | 15.1% | 15.4% | 14.1% | 13.7% |
Other |
43.4% | 45.3% | 44.4% | 43.6% | 45.6% |
Expressions of thanks | 560,562 | 650,152 | 625,185 | 591,658 | 460,517 |
Comments or requests | 2,928 | 2,025 | 2,040 | 1,612 | 1,429 |
Customer satisfaction (individuals) | 70.1%※1 | 75.2% | 73.5% | 76.4% | 77.6% |
- *1
Introduced a customer satisfaction survey conducted by an external research organization in FY2017. The data coverage rate is 66.15%. In addition, the evaluation is the value of the positive answer occupancy rate.
Payout of claims and benefits (Dai-ichi Life)
x100 million yen
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
Payout for death, serious disability, or designated illness, etc. | 4,375 | 4,385 | 4,421 | 4,506 | 4,626 |
Benefit payout for hospitalization or surgery, etc. | 1,268 | 1,292 | 1,328 | 1,372 | 1,314 |
Policy maturity payment, annuity, or pension, etc. | 11,057 | 10,021 | 9,840 | 9,633 | 8,878 |
No. of payments for claims and benefits (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Payout for death, serious disability, or designated illness, etc. | No. of payments | 91,727 | 93,660 | 96,824 | 100,197 | 100,350 |
No. of payments declined | 3,774 | 3,633 | 3,629 | 3,652 | 3,392 | |
Benefit payout for hospitalization or surgery, etc. | No. of payments | 1,127,594 | 1,151,930 | 1,193,941 | 1,231,865 | 1,163,619 |
No. of payments declined | 35,028 | 35,143 | 29,749 | 28,633 | 25,922 |
- *
Excluding policy maturity and annuity payments, etc.
- *
Figures calculated in accordance with The Life Insurance Association of Japan's accounting reference model.
Activities as an Institutional Investor (Dai-ichi Life)
Stewardship |
Responsible Investment Report 2019 PDF
|
---|
Stewardship (Dai-ichi Life)
FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|
No. of voting companies | 2,310 | 1,907 | 1,532 | - |
No. of companies consenting to all company proposals | 2,039 | 1,664 | 1,269 | - |
No. of companies consulted during voting | 271 | 243 | 263 | - |
No. of companies abstaining from one or more company proposals | 0 | 0 | 0 | - |
Consultations with constructive objectives | 271 | 251 | 239 | - |
Employees
No. of employees (Dai-ichi Life Holdings)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Total | Male | 363 | 391 | 403 | 430 | 433 |
Female | 179 | 212 | 231 | 255 | 293 | |
No. of employees | 542 | 603 | 634 | 685 | 726 |
- *
Includes both full-time contract and company staff.
No. of employees (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Total | Male | 4,614 | 4,564 | 4,446 | 4,331 | 4,278 |
Female | 51,624 | 51,614 | 50,838 | 50,963 | 51,479 | |
No. of employees | 56,238 | 56,178 | 55,284 | 55,294 | 55,757 |
- *
Excludes concurrent duties with Dai-ichi Life Holdings. Includes both full-time contract and company staff.
No. of employees (Dai-ichi Frontier Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Total | Male | 196 | 210 | 209 | 231 | 243 |
Female | 137 | 149 | 176 | 194 | 198 | |
No. of employees | 333 | 359 | 385 | 425 | 441 |
- *
Includes both full-time contract and company staff.
No. of employees (Neo First Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Total | Male | 95 | 109 | 131 | 144 | 161 |
Female | 64 | 92 | 123 | 136 | 140 | |
No. of employees | 159 | 201 | 254 | 280 | 301 |
- *
Includes both full-time contract and company staff.
No. of employees by region (consolidated basis)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
Japan | 57,262 | 57,339 | 56,565 | 56,691 | - |
Asia/Pacific (excluding Japan) | 2,580 | 2,841 | 3,437 | 3,824 | - |
North America | 2,764 | 2,763 | 2,936 | 3,204 | - |
Total | 62,606 | 62,943 | 62,938 | 63,719 | - |
- *
The figures are for the number of staff employed by Dai-ichi Life Group (Dai-ichi Life Holdings and its consolidated subsidiaries, excluding staff that have other concurrent roles with Dai-ichi Life Holdings and staff that have been seconded outside the Group, but including staff that have been seconded to the Group), and do not include executive officers. As part-time and other temporary staff number less than 10%, they are not recorded.
Gender composition (Dai-ichi Life Holdings and three domestic life insurance companies)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Japan | No. of employees | 57,272 | 57,341 | 56,557 | 52,211 | 57,225 |
Male | 9% | 9% | 9% | 8% | 9% | |
Female | 91% | 91% | 91% | 92% | 91% |
- *
Includes both full-time contract and company staff.
No. of employees (Dai-ichi Life)
Breakdown of no. of employees*1 | FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|---|
Total Life Plan Designers*2 | Male | 1,196 | 1,195 | 1,171 | 1,151 | 1,117 |
Female | 43,884 | 43,818 | 43,094 | 43,250 | 43,701 | |
Back office*3 | Male | 3,418 | 3,369 | 3,275 | 3,180 | 3,161 |
Female | 7,740 | 7,796 | 7,744 | 7,713 | 7,778 | |
Total | Male | 4,614 | 4,564 | 4,446 | 4,331 | 4,278 |
Female | 51,624 | 51,614 | 50,838 | 50,963 | 51,479 | |
Total | 56,238 | 56,178 | 55,284 | 55,294 | 55,757 |
- *1
Equals the number of employees in Japan. As part-time and other temporary staff number less than 10%, they are not recorded.
- *2
The number of Total Life Plan Designers employed includes those who have signed an outsourcing contract with the Company and also are registered as life insurance agents, totaling 1,412 as of the end of fiscal 2014, 1,485 for fiscal 2015, 1,585 for fiscal 2016, 1,582 for fiscal 2017, 1,564 for fiscal 2018 and 1,358 for fiscal 2019. Those with assistant duties were 567 at the end of fiscal 2014, 512 for fiscal 2015, and 469 for fiscal 2016, 387 for fiscal 2017, and 317 for fiscal 2018, 245 for fiscal 2019.
- *3
Includes both full-time contract and company staff.
Composition of management staff (Dai-ichi Life Holdings and three domestic life insurance companies)
Japan | |||||
Male | Female | Percentage female (%) | Females in management positions in revenue-generating functions | ||
---|---|---|---|---|---|
FY2016 | 2,724 | 873 | 24.2% | - | |
FY2017 | 2,690 | 908 | 25.2% | - | |
FY2018 | 2,633 | 906 | 25.6% | - | |
FY2019 | Top | - | 12 (5.4%) |
- | 29.7% |
Middle | 64 (9.4%) |
||||
Junior | 860 (32.8%) |
||||
Amount | 2,593 (73.5%) |
936 (26.5%) |
|||
FY2020 | Top | - | 17 (6.7%) |
- | 30.8% |
Middle | 174 (14.3%) |
||||
Junior | 786 (37.6%) |
||||
Amount | 2,582 (72.5%) |
977 (27.5%) |
Employee details (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |||
---|---|---|---|---|---|---|---|
New recruits *1 | Total Life Plan Designers | 8,550 | 7,359 | 6,417 | 6,773 | - | |
Male |
92 | 73 | 68 | 55 | - | ||
Female |
8,458 | 7,286 | 6,349 | 6,718 | - | ||
Back office | 996 | 1,025 | 783 | 831 | 645 | ||
Male |
226 | 214 | 150 | 183 | 174 | ||
Female |
770 | 811 | 633 | 648 | 471 | ||
Mean age | Total Life Plan Designers | 47 years 1 month | 47 years 1 month | 47 years 3 months | 47 years 2 months | - | |
Male |
42 years 6 months | 42 years 4 months | 42 years 4 months | 42 years 3 months | - | ||
Female |
47 years 3 months | 47 years 2 months | 47 years 5 months | 47 years 4 months | - | ||
Back office | 44 years 10 months | 44 years 11 months | 45 years 4 months | 45 years 8 months | 45 years 11 months | ||
Male |
46 years 5 months | 46 years 5 months | 46 years 7 months | 47 years 1 month | 47 years 2 months | ||
Female |
44 years 2 months | 44 years 2 months | 44 years 9 months | 45 years 1 month | 45 years 5 months | ||
Mean years of service | Total Life Plan Designers | 10 years 8 months | 10 years 10 months | 11 years 2 months | 11 years 1 month | - | |
Male |
17 years 8 months | 17 years 7 months | 17 years 5 months | 17 years 3 months | - | ||
Female |
10 years 6 months | 10 years 10 months | 10 years 11 months | 10 years 11 months | - | ||
Back office | 14 years 11 months | 15 years 0 months | 15 years 3 months | 15 years 6 months | 14 years 5 months | ||
Male |
20 years 1 month | 20 years 3 month | 20 years 7 months | 21 years 0 month | 20 years 11 months | ||
Female |
12 years 7 months | 12 years 9 months | 12 years 11 months | 13 years 3 months | 11 years 10 months | ||
Mean monthly remuneration | Total Life Plan Designers | 265,000 yen | 273,000 yen | 271,000 yen | 266,000 yen | 264,000 yen | |
Back office | 297,000 yen | 301,000 yen | 302,000 yen | 302,000 yen | 310,000 yen | ||
Employee satisfaction*2 | 3.63 | 3.59 | 3.62 | 3.62 | 3.75 | ||
Absentee rate | 0.1% | 0.1% | 0.1% | 0.1% | 0.1% |
- *1
At Dai-ichi Life Holdings, Dai-ichi Frontier Life and Neo First Life, new recruits are assigned to each companies after being hired by Dai-ichi Life.
- *2
Employee satisfaction surveys are used as a tool for quantitatively assessing the current situation and effectiveness of initiatives, and to facilitate the resolution of issues.
Calculation method: Mean score (out of five) of main questions in questionnaire. - *3
More than 99.9% of employees are Japanese, and less than 0.1% of employees of other nationalities. The racial composition of managers is similar, with more than 99.9% being Japanese and less than 0.1% of employees of other nationalities.
- *4
The percentage of employees under the age of 30 is 13.8%, the percentage of employees aged 30 to 50 is 42.6%, and the percentage of employees aged 51 and over is 43.6%.
Percentage of employees with disabilities (Dai-ichi Life Group)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
Percentage of employees with disabilities | 2.22% | 2.20% | 2.22% | 2.22% | 2.22% |
- *
The percentage of employees with disabilities is one in compliance with the statutory rate of disability employment. Percentage of employees as of June 1.
Work/life balance (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
Instances of childcare leave | 1,261 | 1,333 | 1,399 | 1,396 | 1,455 |
No. of staff on short working hours (for childcare) | 446 | 458 | 481 | 501 | 495 |
No. of staff receiving benefits to pay for childcare services | 3,726 | 3,784 | 3,766 | 3,827 | 3,584 |
No. of staff taking nursing leave | 212 | 265 | 217 | 219 | 123 |
No. of staff using "Family" relocation program | 49 | 41 | 35 | 42 | 61 |
No. of male staff taking childcare leave | 77.8% | 82.5% | 75.6% | 79.8% | 91.4% |
Average monthly overtime (back office staff) | 7.9 hours | 6.3 hours | 5.3 hours | 4.8 hours | 5.0 hours |
Average annual days of paid leave | 13.0 days | 12.6 days | 12.7 days | 12.8 days | 12.3 days |
Mean percentage of annual paid leave taken | 69.4% | 66.7% | 67.2% | 67.7% | 64.0% |
Human rights awareness education (Dai-ichi Life)
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
No. of sessions | 26 | 19 | 26 | - | - |
No. of attendees* | 264,497 | 164,988 | 162,024 | - | - |
Health promotion efforts
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | ||
---|---|---|---|---|---|---|
Percentage of people who exercise regularly | Male | 37.5% | 40.1% | 45.2% | 45.8% | 53.6% |
Female | 26.3% | 27.6% | 31.8% | 32.4% | 38.0% | |
Proportion of people who maintain proper weight | Male | 71.1% | 70.4% | 69.5% | 69.2% | 67.8% |
Female | 76.6% | 76.1% | 75.3% | 74.5% | 73.9% | |
Percentage of people who smoke | Male | 29.0% | 28.3% | 28.4% | 28.2% | 26.2% |
Female | 25.7% | 25.0% | 24.6% | 23.6% | 22.9% | |
Number of specific examinations/specific health guidance | Male | - | 87.8% | 88.8% | 90.3% | 91.0% |
Female | - | 71.4% | 71.3% | 71.3% | 68.8% |
- *
Cumulative total of attendees
Engagement with Local Communities
Social Comtribution Expenditure (FY2020)
x thousand yen
Category | Amount |
---|---|
Cash contributions | 1,756,025 |
Time: employee volunteering during paid working hours | 87,980 |
Physical payment (product or service) | 149,784 |
Administrative expenses | 102,045 |
Total amount | 2,095,834 |
Awareness-raising and educational work (Dai-ichi Life)
Description | FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|---|
Health seminars, medical seminars | No. of seminars | 260 | 283 | 289 | 231 | 75 |
No. of attendees | 24,159 | 22,791 | 24,414 | 23,935 | 4,280 | |
Consumer education, financial/insurance literacy (Life Cycle Game II) | No. of copies distributed (free of charge) | 3,555 | 3,969 | 3,586 | 4,405 | 3,588 |
No. of sessions held | 96 | 171 | 167 | 207 | 51 | |
No. of attendees | 1,853 | 5,344 | 4,062 | 5,355 | 2,224 | |
Insurance education seminars (FALIA)* | No. of seminars | 6 | 6 | 6 | 5 | - |
No. of attendees | 148 | 237 | 188 | 123 | - |
- *
Undertaken by the Foundation for the Advancement of Life & Insurance Around the World (FALIA), an philanthropic organization established by Dai-ichi Life
Environmental Initiatives
Environmental performance data
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |||
Coverage (%) | Coverage (%) | ||||||
Scope 1 + Scope 2 (t-CO2) | 171,900 | 166,000 | 155,300 | 138,900 | 100 | 129,600 | 100 |
---|---|---|---|---|---|---|---|
Scope 1 (t-CO2) | 14,000 | 13,600 | 12,500 | 10,800 | 100 | 9,600 | 100 |
Scope 2 (t-CO2) | 157,900 | 152,400 | 142,800 | 128,100 | 100 | 120,000 | 100 |
Scope 3 (t-CO2) | 158,124 | 82,987 | 127,444 | 125,416 | 100 | 105,788 | 100 |
Scope 3 (Related to the reduction target of Dai-ichi Life)* (t-CO2) | - | - | - | 49,730 | 42,202 |
- *
A detailed description of the goal can be found here.
Setting new CO2 emission reduction targets (Japanese only) (226KB) PDF
FY2017 | FY2018 | FY2019 | FY2020 | |||
Coverage (%) | Coverage (%) | |||||
Emissions from business-related movements (aviation, railroad, etc.) (t-CO2) | 6,465 | 9,308 | 11,236 | 87.9 | 397 | 92.6 |
---|
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |||
Coverage (%) | Coverage (%) | ||||||
Total energy consumption (GJ) | 1,509,703 | 1,487,109 | 1,417,913 | 1,324,550 | 100 | 1,194,276 | 100 |
---|---|---|---|---|---|---|---|
Electric power consumption (GJ) | 1,055,167 | 1,041,379 | 990,652 | 927,918 | 100 | 841,753 | 100 |
Fuel consumption (GJ) | 269,453 | 261,884 | 251,646 | 222,499 | 100 | 189,583 | 100 |
Steam and chilled/hot water consumption (GJ) | 185,083 | 183,846 | 175,615 | 174,133 | 100 | 162,940 | 100 |
Transportation | |||||||
Transportation (t-km) | 1,369,085 | 1,471,945 | 1,415,013 | 1,263,497 | 73 | 1,034,612 | 73.3 |
Specific energy consumption | |||||||
Electric power consumption (MWh) | 293,102 | 289,272 | 275,181 | 265,154 | 100 | 245,304 | 100 |
Renewable energy consumption (MWh) | 144 | 121 | 120 | 8,577 | 92 | 11,611 | 77.8 |
Floor space (km2) | 2,724 | 2,714 | 2,701 | 2,630 | 77 | 2,714 | - |
Specific energy consumption (MWh/km2) | 95 | 94 | 89 | 87 | 77 | 82 | - |
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |||
Coverage (%) | Coverage (%) | ||||||
Water use (thousand m3) | 1,329 | 1,359 | 1,193 | 553 | 99 | 464 | 91.6 |
---|---|---|---|---|---|---|---|
Waste material (t) | 551 | 677 | 714 | 1,237 | 91 | 869 | 82.4 |
Paper consumption (t) | 6,967 | 6,475 | 6,474 | 6,092 | 87 | 4,794 | 99.7 |
Paper waste recycled (t) | 1,800 | 1,920 | 1,604 | 1,407 | 81 | 1,108 | 82.4 |
Percentage of green procurement (%) | 90 | 95 | 95 | 95 | - | 95 | - |
CO2 emissions | |
---|---|
Scope 1 (t-CO2) |
|
Scope 2 (t-CO2) | |
Scope 3 (t-CO2) | Calculated based on "the database of emission unit values (Ver.3.0) of the Report on Emissions Unit Values for accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain" |
[Category 1] Purchased goods |
Office paper usage and printing |
[Category 2] Capital goods |
Capital assets |
[Category 3] Fuel and energy related activities not included in Scope 1 or 2 |
Electricity |
[Category 4] Transportation and delivery (upstream) |
In-house distribution operations |
[Category 5] Waste generated in operations |
Waste of 3 business offices of headquarters (Hibiya, Toyosu and Shin-Oi) |
[Category 6] Business travel |
Domestic and overseas |
[Category 7] Employee commuting |
In-house employees |
[Category 12] End-of-life treatment of sold products |
Brochures and printed materials for customers |
Energy consumption and Specific energy consumption | |
Electric power consumption (GJ) |
|
Fuel consumption (GJ) | |
Steam and chilled/hot water consumption (GJ) | |
Transportation | |
Transportation (t-km) | Calculated based on the law concerning the rationalization of energy usage (Act on the Rational Use of Energy) The total transportation related to pamphlets, etc. of the Group |
Water, Waste material, and Paper | |
Water use (thousand m3) | The scope of reporting is based on Environmental Reporting Guidelines, and calculated based on bills from the waterworks department |
Waste material (t) | Amount of waste excluding paper waste, as defined in the Waste Disposal and Public Cleansing Act (waste generated from business sites) |
Paper waste recycled (t) | The scope of reporting is based on Environmental Reporting Guidelines, and calculated based on purchase system data |
Paper consumption (t) | |
Percentage of green procurement (%) | Percentage of purchased items acquired through centralized company purchasing |
Common Item | |
Coverage (%) | No. of staff at companies reporting on that item ÷ Total number of staff at Dai-ichi Life Holdings and 25 group companies covered by reporting x 100 |
Environmental accounting (Dai-ichi Life)
x 1 million yen
Category*1 | Cost*2 | FY2016 | FY2017 | FY2018 | FY2019 | FY2020 |
---|---|---|---|---|---|---|
Energy efficiency | Capital | 978 | 612 | 783 | 1,277 | 582 |
Expenditure | 11 | 16 | 9 | 14 | 52 | |
Reduction in resource use | Capital | 0 | 0 | 0 | 0 | 0 |
Expenditure | 79 | 92 | 87 | 100 | 75 | |
Environmental protection | Capital | 0 | 0 | 0 | 0 | 0 |
Expenditure | 77 | 68 | 65 | 63 | 99 | |
Environmental information | Capital | 0 | 0 | 0 | 0 | 0 |
Expenditure | 10 | 14 | 3 | 17 | 43 |
- *1
Categories are taken from the Dai-ichi Life Mid-Term Environmental Action Plan.
- *2
Capital investment and some expenditure on reducing resource use apply to Hibiya headquarters, Toyosu headquarters, and Shin-Oi office only.
Economic benefits of environmental protection measures (Dai-ichi Life)
x 1 million yen
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
Savings from reduction in electric power consumption*1 | 811 | 145 | 394 | 340 | 719 |
Savings from reduction in paper consumption | 378 | 24 | -26 | 59 | 109 |
- *1
Calculated based on average unit price per 1kWh of electricity used
Energy consumption of investment properties
FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | |
---|---|---|---|---|---|
No. of buildings | 107 | 105 | 105 | 103 | 103 |
Electric power consumption (kWh) | 48,982,454 | 47,624,976 | 45,805,354 | 43,967,472 | 43,323,706 |
Gas consumption (m3) | 1,774,988 | 1,714,540 | 1,600,987 | 1,532,044 | 1,476,817 |
Hot and cold water consumption (MJ) | 28,407,807 | 28,316,700 | 30,734,640 | 28,540,360 | 26,325,907 |
CO2 emissions (t-CO2) | 24,230 | 23,569 | 22,741 | 21,768 | 21,281 |
Actual data on reduction in communal consumption in buildings managed by Dai-ichi Building
Third-Party Assurance
We have obtained the Independent Assurance from third parties for the following three figures.
- -
Female management staff
- -
Percentage of employees with disabilities
- -
Percentage of people who exercise regularly
Independent Assurance Statement (152KB) PDF
External Evaluation of Environmental Data


In order to enhance the reliability of its CO2 emissions performance data and water consumption date, The Dai-ichi Life Group have received third-party assurance review from the Japan Quality Assurance Organization for Scope 1 (direct emissions from use of gas fuel), Scope 2 (indirect emissions from use of electricity), Scope 3 (indirect emissions from other business activities) emissions and water consumption, produced in fiscal 2020.
Lineup of Main Products and Services of the Dai-ichi Life Group in our Pursuit of a Sustainable Society
Products and Riders
Name | Consideration of ESG* | Outline | Companies offered at | ||
---|---|---|---|---|---|
E | S | G | |||
Just | ○ | Combines the necessary security to offer insurance that is "just" right for each customer | Dai-ichi Life | ||
Waiver of Premium Rider (2013) | ○ | A rider that allows for the exemption of insurance premium payments after diagnosis with one of the three major diseases, physical disabilities, or when long-term care is required | |||
Children's Support / Mickey | ○ | An insurance to prepare educational funds for children to go on to university | |||
Lady Yell More (Support for Women) | ○ | A rider that pays out benefits in the event of a prescribed surgical procedure related to diseases most prevalent in women | |||
KARADA KAKUMEI (body revolution) | ○ | An insurance whose premiums are calculate after renewal based on health age instead of actual age the younger | Neo First Life | ||
Living Needs Rider | ○ | A rider that pays out insurance proceeds early if diagnosed with an illness and less than six months to live | Dai-ichi Life Neo First Life |
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Designated Substitute Claimant Rider | ○ | A rider that allows a prescribed proxy to request payment of insurance proceeds, under special circumstances where the policyholder cannot claim their insurance benefit | Dai-ichi Life | ||
Advanced Medical Treatment Rider | ○ | A rider for benefit payments when advanced medical treatment is received Note: A rider that allows an agent who satisfies a prescribed requirement to claim insurance claims or the like on behalf of the claimant when the claimant can not make a request | |||
Pension rider | ○ | A rider that pays out death benefits using pension instead of a lump-sum payment | Dai-ichi Life Dai-ichi Frontier Life |
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Bone Marrow Donor Benefits | ○ | Benefits are paid when bone marrow stem cells or peripheral blood stem cells are harvested from the donor (provider) | Dai-ichi Life Neo First Life |
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Group Credit Life Insurance Specific Condition Compensation Rider | ○ | A rider that allocates the insurance payout to the repayment of a home loan in the event that the policyholder dies, suffers from one of the prescribed advanced disabilities, is diagnosed with one of the three deadly diseases or 16 states, or is in a state that requires nursing care | Dai-ichi Life | ||
Medical Switch | ○ | A system that allows medical riders that have been subscribed to be changed to whole life medical insurance without a medical examination or notice | |||
Switch Plan | ○ | A system allows a policy holder to review their current coverage based on their life stage and make changes to the required coverage | |||
Baton Pass Plan | ○ | A system that allows for a policy that has been subscribed to be carried over to a new policy for the family | |||
Policy renewals | ○ | A system where the same policy coverage and amount can be carried over upon maturity regardless of health condition |
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Rider addition after subscription | ○ | A system where a new rider can be added to a policy that has been subscribed without changing the coverage or maturity | |||
Rider modification | ○ | A system where a medical rider that has been subscribed can be changed to the latest medical rider without health examination or declaration | Dai-ichi Life |
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ESG stands for Environment, Society and Governance.
- The above represents a quick summary of our products and services as of June 2017.
Services
Name | Consideration of ESG* | Outline | Companies offered at | ||
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Contact Centers (Call Centers) | ○ |
In response to changing lifestyles, our toll- free contact centers are open both weekdays and weekends to answer questions and help customers complete procedures for enrollment
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Dai-ichi Life Neo First Life |
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Toll-free hotline exclusively for seniors | ○ | An exclusive toll-free customer service hotline for customers over the age of 70 | Dai-ichi Life | ||
"KENKO DAIICHI" App | ○ | A new type of smartphone app for health promotion that provides various services with the aim of encouraging voluntary changes in the awareness and behavior by the customers | |||
Health Age Check | ○ | A web content that the user can calculate the health age only by inputting one's health examination results, such as age, sex, blood pressure | Dai-ichi Life Neo First Life |
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Health Hotline | ○ | A free telephone consultation service for health, medical, lifestyle and psychological health questions or issues | Neo First Life | ||
Dai-ichi Life Health Support Desk | ○ | Provides broad-ranging options for consultation from daily health to psychological health as an ancillary service to products for corporate customers | Dai-ichi Life | ||
Medical Support Service | ○ | A service available 24 hours a day 365 days a year by telephone that provides consultations and information about health, medical treatment, childcare, and nursing care | |||
Advanced Medical Information Station | ○ | A website that provides basic knowledge, technologies and medical institutions related to advanced medicine | |||
Internet Service for Policyholders | ○ | ○ | Website for policy coverage inquiries and carrying out various procedures | Dai-ichi Frontier Life | |
Website for Policyholders | ○ | ○ | A website that provides various information and services to verify policy details and carry out procedures | Dai-ichi Life | |
Paperless enrollment procedures | ○ | Provides customers with seamless services, from policy applications, and health declaration to premium payments, using the DL Pad, a tablet computer for sales and business use | |||
Regularly providing information on benefit payouts | ○ | Every year policyholders receive a booklet called the Total Life Plan Report which contains payout records for the previous 10-year period and instances where special attention is required | |||
Results of the field survey of welfare programs | ○ | A questionnaire is conducted on the status of welfare programs by corporate customers and the results are provided to customers in the form of a report (booklet) | |||
Automatic policyholder loans | ○ | A system where the policy cancellation fee, if any, is automatically added to premiums to keep the policy in effect, even if premiums have not been paid and the grace period is over | |||
Policy reinstatement | ○ | A system where policy that has been voided can be reinstated | Dai-ichi Life Neo First Life |
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Proceeds Quick Reception Service | ○ | A service where claims for a death benefit that fulfill certain conditions can be paid out on the same day when needed for funeral costs or other final expenses | Dai-ichi Life | ||
Adult Guardianship Support | ○ | A service that refers a judicial scrivener who can support legal procedures for a customer who needs the appointment of an adult guardian | |||
Medical Certification Service | ○ | Service whereby Dai-ichi Life obtains a medical certificate on customer's behalf, charging only the cost of obtaining the medical certificate payable to the medical institution | |||
Trust contract agent for Omoi no Teikibin | ○ |
An intermediary service as a trust contract agent for Omoi no Teikibin (regular death benefit payment service), a trust product of Mizuho Trust & Banking
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Consulting and information provision for inheritance and the survivor pension system | ○ | When a death benefit is paid out, we provide information on the survivor pension system and inheritance tax system and give consulting on the inherited property including the death benefit, in order to facilitate the inheritance process | |||
DVD-ROM version of the guide on policy terms and conditions | ○ | Policyholders receive a copy of their guide on policy terms and conditions on a DVD-ROM | |||
Terms and conditions online | ○ | The guide on policy terms and conditions is published online | Dai-ichi Life Dai-ichi Frontier Life Neo First Life |
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Outside Lawyer Consultation System | ○ | ○ | A system where customers who are not satisfied with our explanation of payment of premiums or benefits can request to consult with a lawyer with no contractual ties to Dai-ichi Life free of charge | Dai-ichi Life | |
Payment Examination Committee System | ○ | ○ |
A system the Payment Examination Committee deliberates on the results of payment assessments from an objective and neutral perspective in case a customer is not satisfied with our explanation of payment of premiums or benefits
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ESG stands for Environment, Society and Governance.
- The above represents a quick summary of our products and services as of June 2017.