Stakeholder Communication

Dai-ichi Life Holdings, Local community/society, Shareholders/investors, Business Partners, Employees, Customers

We understand our customers, Local community/society, Shareholders/investors, business partners, and employees as stakeholders who are deeply involved in our business activities. Based on opinions and evaluations obtained through active communication with various stakeholders, we aim to promote higher quality activities and enhance corporate value by reflecting our understanding of issues in our business activities.

Communication with our Stakeholders

Here, we introduce various methods of communication with our stakeholders.

Customers

We take the following initiatives in order to improve our products and services with a view to achieving the group mission of "By your side, for life."

Methods of Communication (examples)

  • Customer Satisfaction Survey
  • Roundtable Conference with Customers

Please see "Customer Satisfaction" for details.

Society and Environment

At the Dai-ichi Life Group, we take the following initiatives for the purpose of growing together with the Society and Environment as a good corporate citizen.

Methods of Communication (examples)

  • Collaboration with External Organizations
  • Partnership with Local Governments

Shareholders and Investors

At the Dai-ichi Life Group, we take the following initiatives for the purpose of disclosing company information in a timely and appropriate manner and using useful requests and opinions from dialogue with shareholders and investors as reference for company management.

Methods of Communication (examples)

  • General Meeting of Shareholders
  • Financial Analyst Meeting
  • Seminar for Individual Investors

Business Partners

At the Dai-ichi Life Group, we take the following initiatives for the purpose of promoting fair and equitable business dealings with suppliers and contractors of goods and services, agents and investees to build sound relationships.

Methods of Communication (examples)

  • Outsource Business Management

Employees

At the Dai-ichi Life Group, we take the following initiatives for the purpose of ensuring a positive work environment where diverse human resources can play active roles.

Methods of Communication (examples)

  • Message from the President over the intranet
  • Determining Employee Satisfaction
  • Whistleblowing System
  • Consultations between Labour and Management