Results for 2020 unless otherwise noted
| Materiality | Ideal figure | Main initiatives | Results | ||
|---|---|---|---|---|---|
| Creating 4 Experiential Values through our business | Livelihood stability through insurance |
Elimination of the protection gap | Creating experiential values for customers, including young people and working-age population | Accelerating product development that will lead to expansion of the customer base at each group company
 Livelihood Stability through Insurance |
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| Spread of insurance in emerging Asian countries | With the start of operations of a subsidiary in Myanmar in September 2020, we are expanding our business to seven Asian countries. Initiatives for microinsurance |
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Sense of security in later life |
Extending asset longevity | Asset formation / Succession over the lifetime of customers | Expanding unique products and services for asset formation List of DFL insurance products  Investment education and operational support through robo-advisor function (for companies adopting DC plans) DC Supplement App introduce at 47 companies* (about 100K DC plan members) Extending asset longevity |
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| Consumer education / financial insurance education support | Number of life cycle games
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Promote health for all
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Extension of healthy lifespan | Providing medical cost control support services for health insurance associations | Number of organizations introduced: 8 Health insurance associations (total number of members: about 300,000) (as of 2021.11) Health Promotion |
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| Number of health insurance associations that we provide "Healstep", a medical expense control support service for health insurance associations | - | ||||
Building a safe & secure community |
Enhancement of mental well-being | Contribute to solving various regional issues through about 40,000 lifelong design designers nationwide and about 1,300 bases | Concluded agreements with all 47 prefectures nationwide The conclusion of agreements with municipalities is also expanding. Partnerships |
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| Efforts to eliminate waiting-list children | Number of nursery school invitations (2021.11) Number of invitations / investments：51 Number of children that can be accepted：3029 Investing in student condominiums and licensed day care centers through real estate investment funds (Japanese only) (314KB) PDF |
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Optimal experiential value that meet customer needs |
Improve customer loyalty | Improving customer satisfaction | Aim for the following levels by 2026 NPS® (Customer Recommendation): Top Level in Japan (Dai-ichi Life) *5 Number of customers (total of domestic business): 12 million in total (results at the end of 2020.3: 11.5 million) |
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| Strengthening response to diverse values / lifestyles throughout society | Environment | Responding to climate change |
Achieve carbon neutral to ensure the sustainability of the global environment | Reduction of group CO2 emissions (Scope 1+2) | Emissions as an operating company (group): 129,600 t-CO2 (▲ 7% compared to the previous year) |
Improving efficiency of energy use and promoting clean energy |
Reducing greenhouse gas emissions in the investment portfolio | Actual emissions as an institutional investor (Dai-ichi Life): Approximately 6.64 million t-CO2e (as of the end of March 2020, the total value of listed stocks, corporate bonds, and real estate scope 1 + 2) |
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| Supporting the transition to a low-carbon society and the creation of environmental innovation | Climate change solution investment: Cumulative investment amount of about 320 billion yen Responsible Investment Report(4,407KB) PDF |
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| People | Empowerment of women |
Maximize the potential of each individual to realize the success of a diverse people | Promotion of women's advancement | Ratio of female managers: 27.5% (*1) | |
Respecting to human rights for all |
Promoting the success of people with disabilities | Employment rate of persons with disabilities: 2.22% (*2) | |||
| Respect for human rights | Implementation of human rights due diligence Respecting Human Rights |
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Creating job satisfaction |
Creating a comfortable workplace | Employee Satisfaction Survey (Comprehensive Index): 3.75 (*3) | |||
| Promotion of work-life management (*4) | Number of childcare leave: 1,455 | ||||
| Number of short-time work users for childcare: 495 | |||||
| Number of childcare service expense subsidy users: 3,548 | |||||
| Number of people taking nursing care leave: 123 | |||||
| Family transfer system users: 61 | |||||
| Childcare leave acquisition rate for male employees: 91.4% | |||||
| Average monthly overtime hours (internal work): 5.0 hours | |||||
| Average number of days of annual paid leave taken: 12.3 days | |||||
| Average annual paid leave acquisition rate: 64.0% | |||||
| Percentage of exercise habits Male: 53.6% Female: 38.0% | |||||
| Proper weight maintainer ratio Male: 67.8% Female: 73.9% | |||||
| Smoking rate Male: 26.2% Female: 22.9% | |||||
| Specific medical examination: 91.0% Specific health guidance: 68.8% |
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| Sustainability Data | |||||
| Society | Social contribution through responsible investment and financing |
Expand investment and lending that contribute to creating a positive social impact | Promotion of investment and financing to solve social issues | ESG theme investment (Dai-ichi Life): Cumulative balance of approximately 800 billion yen | |
| Positive impact of investment and financing (Dai-ichi Life) Contribution to greenhouse gas reduction: Approximately 800,000 tons (Target: projects with the theme of climate change such as renewable energy power generation projects and green bonds, which disclose impact) Number of beneficiaries in emerging countries: Approximately 500,000 (Target: projects that disclose impact in microfinance, agricultural support, and power supply projects in emerging countries) | |||||
| Promotion of stewardship activities | Held dialogues with 248 companies on the themes of governance, the environment, and social issues. Responsible Investment Report(4,407KB) PDF |
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- ※1
Average value, based on a 5-point scale. Combined score for Dai-ichi Life Holdings and the three life insurance companies in Japan (Dai-ichi Life Insurance, Dai-ichi Frontier Life, Neo First Life)
- ※2
Sum of the numbers for Dai-ichi Life Holdings, The Dai-ichi Life Insurance Company, The Dai-ichi Frontier Life Insurance and The Neo First Life Insurance Company. The number as of April 1 is deemed to be the number for the end of the previous fiscal year.
- ※3
Sum of the numbers for Dai-ichi Life Holdings, The Dai-ichi Life Insurance Company, Dai-ichi Life Challenged, Dai-ichi Life Business Services and The Dai-ichi Life Information Systems. The number as of April 1 is deemed to be the number for the end of the previous fiscal year.
- ※4
Number for The Dai-ichi Life Insurance Company
- ※5
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