Sustainability Risks and Opportunities

In a rapidly changing market and social environment, we believe that adopting strategies that identify risks and opportunities that could affect the Group's business help ensure the sustainability of our business. The Group estimates the timelines of associated risks and opportunities of 20 materiality issues identified in the core materiality selection process and reflects in our Medium Term Management Plan.

No. Material issues for the Group Recognized risks and opportunities for the Group Timeline*
Short
Term
Medium
Term
Long
Term
Society 1 Individual health and well-being Risks Increases in insurance claims and benefit payments as gap widens between life expectancy and healthy life expectancy
Declining insurance needs due to reduced risk of death
Decreased attractiveness of products and services due to insufficient understanding of diverse values and delays in response to advances in medical technology and techniques
Opportunities Growing need for private insurance coverage to compensate for increased medical costs
Creation of new businesses and insurance-related services connected to health promotion
Protection that supports a prosperous daily lifestyle
2 Connecting individual's life satisfaction (job satisfaction) with society Connections with local Community Risks Decline in employee productivity due to reduced sense of life satisfaction (job satisfaction) and diluted connections to local communities
Opportunities Providing new services to employees connected to improving job satisfaction
3 Increased need for new services that provide "connections" that bring spiritual happiness
Utilizing company-owned real estate, development know-how, and other assets to revitalize local communities
4 DE & I Risks Delayed response to diversifying market needs and loss of new business opportunities due to inability to fully utilize diverse human capital and values
Risk of "self-cleansing" process not occurring due to highly homogenous corporate culture
Reduced competitiveness in recruiting and increased rate of employee turnover
Opportunities Increased opportunities for producing innovation through collaboration with diverse employees and values
Stable recruitment of talented human resources and high retention rate
5 Demographic Shifts Risks Contraction of life insurance business due to decreased demand stemming from Japan's population decline
Decreased attractiveness of products and service due to inability to adapt to rapid demographic shifts (such as the declining birth rate, an aging population, and increased immigration)
Opportunities Expansion of the life insurance business thanks to increased demand in countries with growing populations in which the Group operates
Increased need for asset formation and protection, nursing care, and end-of-life care together with a shrinking and aging population and a declining birth rate
Differentiation of employee services offered by domestic companies accompanying reduced working population size
6 Sustainable financial
Services
Risks Reduction in universal financial services due to regulations and managerial decisions by financial institutions
Rising uncertainty accompanying destabilization of the world economy due to issues such as persistent and widening financial disparity between rich and poor, and increasing refugee numbers
Opportunities Creation of new markets by providing products and services to meet customer needs in countries where we have newly entered the market
Providing new services that capture opportunities presented by environmental changes such as the rise of fintech and the democratization of finance
7 Youth collaboration and outreach programs Risks Delayed response to trend shifts and lost new business opportunities due to insufficient understanding of future generations
Opportunities Increased opportunities for innovative creation through collaboration with diverse human resources and values
Creation of new businesses and services through collaboration with youth
8 Creation of industrial promotion and innovation Risks Reduced regional robustness due to factors including regional depopulation, reduced birth rate, an aging population, and aging social infrastructure
Risk of inability to keep pace with new innovations
Opportunities Providing new products and services utilizing digital technology including AI
Creation of new businesses and services through cooperation with regional communities
Supporting innovation, resolving social issues, and acquiring financial returns through venture investment
9 Providing sustainable education Risks Growing economic disparity and slowdowns in national and societal growth connected to increasing persistent poverty related to lack of education
Opportunities Expanding the asset formation market by providing educational opportunities to improve financial literacy
Providing reskilling education as well as IT and programming education opportunities
10 Enriching fair, high- quality social security Risks Slowdowns in national and societal growth due to increasing persistent poverty related to unstable and insufficient social security systems
Opportunities Growing need for private insurance protection to supplement social security systems
Providing fair and equitable business services aligned toward improved worker conditions
Improving the quality and convenience of the current medical system through increased efficiency, DX promotion, and utilization of mobile technology
11 Business and human rights Risks Damage to corporate brand and trustworthiness, lawsuits, strikes, and outflow of human resources if human rights violations or possibilities of such occur
Damage to the Group's asset values in the event of problems occurring among companies invested in or loaned to, or within the supply chain
Opportunities Increased societal trust and improved corporate value through recognition as an organization that proactively respects human rights
Stable recruitment and retention of talented human resources
12 Geopolitical risk Risks Review of business operations and developments in countries with rising political and military tensions to which the Group has expanded operations
Adverse effects on finances and business performance due to introduction of new laws and regulations
Damage to the Group's asset values in the event of problems occurring at companies invested in or loaned to, or within the supply chain
Opportunities Expansion of emerging markets accompanying geopolitical realignment
Environment 13 Responding to climate change Risks Increased insurance claims and payments due to factors accompanying global warming such as increased instances of heat stroke, infectious diseases, and flooding due to typhoons
Significant changes in carbon taxes, asset impairment due to market and social environmental changes, development of new technologies contributing to climate change countermeasures, and decrease in investment and financing value of companies that inadequately respond to environmental changes such as shifts in consumer behavior
Damaged reputation and lawsuits stemming from delayed climate change responses
Opportunities Providing products and services that contribute to reducing greenhouse gas emissions
Reducing operating costs through introduction of resource-efficient infrastructure
Strengthening resilience of investment portfolios utilizing investment and loan evaluations related to climate change risks and opportunities
Acquisition of new investment and loan opportunities
14 Renewable energy Risks Increased cost of electricity accompanying rapid introduction of renewable energy
Opportunities Acquisition of new investment and loan opportunities
Innovations popularizing renewable energy and transitioning to a decarbonized society
15 Stable energy supply Risks Business activity downturn due to tight energy supply, rapidly rising resource prices, and stable procurement difficulties
Risk of business activity downturn due to tight energy market resulting from increased demand accompanying digitalization
Opportunities Acquisition of new investment and loan opportunities
16 Natural disaster response Risks Difficulty in predicting insurance benefits due to large-scale natural disasters
Significant hinderance to business operations due to physical damage
Damage to investment and loan assets due to natural disasters
Opportunities Providing products and services connected to natural disaster preparedness
Acquisition of new investment and loan opportunities
17 Loss of natural capital and biodiversity Risks Reduced business performance of companies invested in or loaned to, as well as other business partner companies, stemming from loss of natural capital
Damaged reputation and lawsuits due to delayed response to natural capital and biodiversity conservation
Opportunities Acquisition of new investment and loan opportunities
Governance 18 Improved corporate governance and corruption prevention Risks Reduced business activity due to poor governance
Damage to corporate value due to diminished reputation and loss of societal trust if problems become apparent
Loss of reputation and customer trust stemming from emergence of problems caused by lack of employee compliance training
Damage to the Group's reputation due to not carrying out responsible investment and financing activities
Opportunities Stabilizing business operations through transparent decision-making and appropriate responses to environmental changes
Improving corporate governance through implementation of proper supervision by the board of directors and other further strengthened supervision
Increasing stakeholder trust and corporate value
Stabilizing or increasing asset management income through improved governance in investees and loanees
19 Cybersecurity Risks Suspension of services and asset management operations due to cyberattacks and system disruptions
Loss of reputation and customer trust when risks become apparent
Opportunities Increased societal trust and corporate value through being recognized as a company proactively responsive to cyber risks
Stable recruitment and retention of talented human resources
20 AI technology and DX Risks Information leaks and rights infringement stemming from lack of proper AI and technology controls
Reduced competitiveness due to lesser and later initiatives than other companies, or inability to respond to radical innovations
Opportunities Expanding product lineup based on accumulated big data
Providing optimal service by utilizing customer data including consumption activities
Diversification of sales channels utilizing digital technology and improvement of customer service
  • *
    For risks, attention is focused on the timing of their manifestation, and for opportunities the focus is on the timing of implementation of concrete initiatives, with short-term opportunities defined as a period of three years or less, medium term as 10 years, and long term as 40 to 50 years.