The Dai-ichi Life Group understands that complying with laws and regulations, its Articles of Incorporation, social standards, and rules in the market is the basis for conducting business activities. To fulfill its social responsibilities and public mission, the Company is developing systems to promote compliance in the group's operations.

Policies and Regulations

Our Basic Internal Control Policy for the Dai-ichi Life Group includes basic matters concerning the development and management of a group compliance system. Under this basic policy, matters such as the basic approach to the promotion of group compliance are outlined in the Basic Compliance Policy for the Dai-ichi Life Group, and matters concerning management related to compliance with the prevention of corruption, including unfair transactions in violation of anti-monopoly laws, such as abuse of a dominant position and anti-competitive behavior, insider trading, money laundering, and bribery are outlined in the Compliance Regulations for the Dai-ichi Life Group. In addition, the basic approach to the protection of information assets are outlined in the Information Assets Protection and Management Basic Policy for the Dai-ichi Life Group, and other management practices are outlined in the Information Assets Protection and Management Regulations for the Dai-ichi Life Group. These policies and regulations have been enacted and revised through prescribed procedures, and the details are reported to the management of the Board of Directors and the Management Council.

Information Assets Protection and Management Policy for the Dai-ichi Life Group

Basic Concept

In light of the importance of information assets (e.g. customer information, shareholders information, material facts, and unique information) and the social responsibility of the Group which owns the information, the Company shall protect and manage information assets appropriately, while complying with applicable laws and regulations including the Act on the Protection of Personal Information.

Implementation of PMIA

The Company shall implement and manage the system for PMIA as follows :

(1) PMIA System

The Legal and Compliance Unit (hereinafter known as the “Responsible Unit”) shall supervise the PMIA of the Group.
The Responsible Unit shall properly understand the status of the Group’s PMIA, and report it to the Board of Directors or equivalent organization.

(2) Rules and Regulations

The Responsible Unit shall establish and revise the rules and regulations for PMIA.

(3) Sharing the Policy with Group Companies

The Responsible Unit shall provide this policy to the Group companies and have each Group company establish its own basic PMIA policies conforming to its business characteristics. The Responsible Unit shall collect necessary information to monitor the PMIA of the Group companies and take appropriate measures if necessary.

Risk-based compliance management

For the purpose of ensuring the execution of duties by directors, executive officers and employees in accordance with applicable laws and regulations and the Articles of Incorporation and accurately grasping important compliance risks and potential conduct risks in accordance with changes in the social environment, the Company has developed an appropriate risk-based management system from a forward-looking perspective.
The Company has put in place a system for the Legal and Compliance Unit to supervise matters concerning Group compliance, and this Unit has developed a system to monitor the advancement of compliance at each company and provide necessary guidance and support by setting challenges which the Group should focus on, as well as reporting problems that occurred at each Group company to the Board of Directors, the President (CEO), the Executive Management Board and the Audit & Supervisory Committee, etc. according to their materiality.
In addition, as an organization to discuss important matters concerning the development and promotion of systems relating to Group compliance, the Company has established the Group Compliance Committee to be able to practice PDCA mainly among the management.
The Company has also set up Group Initiative Taskforce (GITF) as a framework to discuss issues to solve as the Group with the persons in charge of compliance participating from each Group company.

Organizational Framework Concerning Compliance

Organizational Framework Concerning Compliance
  • ※1
    Legal and Compliance Unit coordinates with other units as appropriate.
  • ※2
    Dotted frame shows the entities which Audit & Supervisory Committee makes instruction to, and receives reporting from.
  • ※3
    Audit & Supervisory Committee and Internal Audit Unit coordinate with each other.

Efforts to improve systems at each Group company

The Legal and Compliance Unit provides guidance and support to improve the compliance system at each Group company and raise their awareness of compliance and enhance their education and training.
In addition, given the risk that related laws and regulations of foreign countries could be applied extraterritorially associated with the global business development of the Group, the Legal and Compliance Unit also works to strengthen systems to prevent money laundering, terrorism financing, corruption, bribery, protect personal information. In order to control such risks, each Group company has established internal policies and rules, and is disseminating them through education and training for employees. In the event of violations by officers and employees, disciplinary actions are taken in accordance with the employment regulations. The results of disciplinary actions are also reflected in employee performance evaluations and compensation.

Operation of whistleblowing system

We have established an internal whistleblower center where directors, employees (including retirees within one year), etc. of group companies can directly report and consult on compliance-related matters, such as violations of laws and regulations*. The Company has also established an external contact point (outside law firm) that is independent of management. These contact points can be used anonymously.
In light of the Whistleblower Protection Act enacted in June 2022, the internal regulations (Whistleblowing Regulations) have been revised to ensure that legitimate whistleblowers are not treated unfairly because of their reporting or consultation, and to strengthen whistleblower protection and systems, including the assurance of privacy.
We will continue to operate this whistleblower system appropriately and listen sincerely to various voices to improve governance and enhance customer trust.

  • *
    This includes violations of the Insurance Business Law, the Companies Act, the Financial Instruments and Exchange Law, and other laws and regulations, as well as matters related to bribery, corruption, discrimination, harassment, and other human rights issues.

[Results of the Whistleblower Hotline (Dai-ichi Life Holdings, Inc. and The Dai-ichi Life Insurance Company, Limited)]

FY2022 : 766 cases*

  • *
    Including opinions and suggestions from employees that do not fall under the category of whistleblowing

Response Flow of the Whistleblower Hotline

In cases where there is a suspicion of violation of laws and regulations, harassment, or other human rights issues, the facts are investigated, and disciplinary action is taken in accordance with the employment regulations if there is any violation.

Response Flow of the Whistleblower Hotline