Procedures for change of address, specification and change of shareholder dividend payment method, etc.
- Shareholders with shareholdings in a general account:
- Please contact your securities company.
- Shareholders with shareholdings in a special account:
- Please contact the Stock Transfer Agency Department of Mizuho Trust & Banking Co., Ltd.
(Japanese only)
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Please note that procedures for change of address, etc. are required for both stocks and insurance contracts.
Toll Free only from Japan: 0120-282-324
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Please be careful not to dial the wrong number when you make a phone call.
9:00 to 17:00 Tokyo time
(excluding Saturdays, Sundays and national holidays)
Claim for Unclaimed Shareholder Dividends Not Received
Please contact the Stock Transfer Agency Department of Mizuho Trust & Banking Co., Ltd. (Japanese only)
Since payment of shareholder dividends expires after five (5) full years from the date when payment becomes due, please notify the Stock Transfer Agency Department of your claim as soon as possible.
Frequently asked questions regarding stock-related procedures
Inquiries regarding receipt of cash following demutualization
To customers who have received cash following demutualization (Japanese only)