SASB Information Index

In order to deepen understanding of the sustainability of the Dai-ichi Life Group's business, we publish sustainability indicators specific to the insurance industry based on the insurance standards of the Sustainability Accounting Standards Board (SASB).

  • *
    Note: Unless otherwise specified, disclosed data refers to Dai-ichi Life, the biggest operating company in the Dai-ichi Life Group. The base date for data is March 31, 2021. Information is disclosed based on the business environment in Japan and other factors referencing the current SASB standards.

1. Initiatives for Customers
(referenced SASB standards: FN-IN-270a.1 – 270a.4)

Going forward, the Dai-ichi Life Group will continue to provide high-quality products and services pursuing customer satisfaction while providing support for customers based on "By your side, for life," our Group mission that we have worked towards over time. To respond flexibly to diversifying customerneeds, the Group will work together while taking advantage of the characteristics of each Group company going forward. Additionally, the policy retention and lapse and surrender rates are also covered in this report.

Annual Report 2021 (20,693KB) PDF

A Customer First Business Operation Policy

In accordance with the Customer First business operation policy established by the Dai-ichi Life Group, we disclose the status of initiatives at each Group company.

Reference websites

Listening to Customer Feedback

The Dai-ichi Life Group takes the results of customer satisfaction surveys and feedback from customers seriously and uses them to help with initiatives to increase customer satisfaction.

Reference websites

Utilizing Customer Feedback in Management

We have introduced a structure for collecting a wide range of feedback from customers and incorporating it into management and operations.

Reference websites

Initiatives Related to Payment of Insurance Claims and Benefits

The Dai-ichi Life Group makes various efforts to contact customers at each stage of the claims process–when receiving a claim, assessing propriety of payment, and after payment–in in order to fully provide information on insurance claims that can be paid and other potential payable claims. We also continually strive to strengthen our payment management systems based on the results of customer surveys and the opinions of outside experts.

Reference websites

2. Asset Management based on an ESG Perspective
(referenced SASB standards: FN-IN-410a.1 – 410a.2)

Our Group Mission has been "By your side, for life" ever since our establishment in 1902. We recognize that as a lifelong partner, it is our obligation to approach customer needs and social issues with sincerity and do our part to realize the wellbeing of all people and a sustainable society with a view to 100 years down the road through our products and services, as well as contribute to improving quality of life for our customers in our management of the insurance premiums they entrust to us. Thus, we believe it is important for us to meet customer needs and contribute to solving social issues in both insurance underwriting and asset management operations that are unique to life insurance. Based on this perception, we proactively promote ESG investment.

ESG Investment at Dai-ichi Life

As a universal owner managing approximately 38 trillion yen in funds entrusted by roughly 10 million policy holders throughout Japan across a wide range of assets, Dai-ichi Life recognizes the need to manage assets while considering the interest of a variety of stakeholders. Also, based on our social role as a life insurance company, we believe that it is our obligation to not only to gain returns on our investments, but also to contribute to solving community issues. In November 2015, Dai-ichi Life became a signatory to the United Nations Principles for Responsible Investment (PRI), which advocates incorporating ESG factors into the asset management process. Moreover, in April 2020, we formulated and published our Basic Policy on ESG Investment as a commitment to strongly promoting ESG investment initiatives and set targets for the incorporation of ESG into all our asset management policies and investment processes. In addition, in February 2021, we became the first Japanese entity to join the "Net-Zero Asset Owner Alliance," an international initiative by institutional investors who seek to make the transition to an asset portfolio containing essentially zero greenhouse gas emission by 2050. Details on our initiatives are also described in this report.

Annual Report 2021 (20,693KB) PDF

Annual Report 2021 (20,693KB) PDF

Reference websites

Assets under Management

We disclose assets under management by sector at Dai-ichi Life.

Reference websites

Notice of Dai-ichi Life Insurance financial results for the year ended March 31, 2020, and supplementary materials

ESG Information Index

We organize information related to the Group's sustainability from an ESG perspective to help with ESG research, etc.

Reference websites

Dai-ichi Life Holdings

3. Initiatives for Responsible Business Conduct
(referenced SASB standards: FN-IN-410b.2)

The Dai-ichi Life Group seeks to contribute to the well-being of all people as we head into the future. It also means that all people have total peace of mind, live rich and healthy lives, and are in a state of happiness. For that reason, we expanded our operational domains to the four types of experiential values that comprise well-being. Additionally, as the happiness of all people as sought by the Dai-ichi Life Group could be only realized in sustainable society, we will position that realization as the overarching premise of our business operation as we tackle key issues that pertain to ensuring the sustainability of communities. Details on our initiatives are also described in this report.

Annual Report 2021 (20,693KB) PDF

Annual Report 2021 (20,693KB) PDF

Annual Report 2021 (20,693KB) PDF

4. Exposure to Environmental Risks
(referenced SASB standards: FN-IN-450a.1 – 450a.3)

We manage risk appropriately from the prediction stage by identifying the predictable risks that could have a material impact on the Dai-ichi Life Group's management as material risks and formulating business plans based on these risks. The material risks include risk related to climate change and risk related to large-scale disasters.

Reference websites

Dai-ichi Life Holdings

Risks and Opportunities Related to Climate Change and Impact on the Group's Business

This report describes climate change initiatives at the Dai-ichi Life Group and at Dai-ichi Life.

Annual Report 2021 (20,693KB) PDF

Risk of Loss Related to Natural Disaster

In calculating the solvency margin ratio*, which is one indicator of financial soundness, we calculate an amount for catastrophe risk as one of the risks in accordance with the relevant laws and regulations, including the Insurance Business Act.

Annual Report 2021 (20,693KB) PDF

(p.150 Status of Enhancement of Payment Capacity for Benefits, Etc. for Insurance Holding Companies and Their Subsidiaries, Etc.)

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    Solvency margin ratio: one of the regulatory supervision indicators for determining the level of claims payment capacity (solvency margin) in preparation for risks that arise above and beyond normal expectations, such as disasters and stock market crashes.

5. Systemic Risk Management
(referenced SASB standards: FN-IN-550a.1 – 550a.3)

To secure sound and appropriate business operations and to ensure fulfillment of obligations as an insurer, the Dai-ichi Life Group identifies and assesses various risks within the Group and responds appropriately based on the characteristics of each risk as well as managing risks in an integrated manner. We also strive for Group-wide management of our financial base, which includes these risks and shareholders' equity, to improve financial soundness. Furthermore, we have been developing management systems for crises and large-scale disasters that cannot be handled using conventional risk management alone.

Reference websites

Dai-ichi Life Holdings

Derivative Transactions

Derivative transaction gains and losses (listed and over-the-counter) at Dai-ichi Life (general account) are as below.

Gains on listed derivative transactions: 1,268 million yen

Over-the-counter derivative transactions losses: 316,479 million yen

In addition, pursuant to Article 156-62 of the Financial Instruments and Exchange Act, Dai-ichi Life pledged the following cash and securities to Japan Securities Clearing Corporation as its liabilities related to some over-the-counter derivative transactions subject to mandatory central counterparty (CCP) clearing.

Cash: 30,813 million yen Securities: 52,174 million yen

Reference websites

Supplementary Materials for the Fiscal Year Ended March 31, 2021 (3,772KB) PDF

Total of Collateral Assets Related to Securities Lending

The total of collateral assets related to securities lending by Dai-ichi Life (general account) is as follows.

Cash: 2,301,762 million yen
Securities: 2,098,413 million yen

The above collateral assets related to securities lending are not reinvested.

Non-Insurance Business Activities

Asset Management One, which engages in the asset management business of the Group, mainly invests in securities with high market liquidity, and liquidity problems are limited.
At present, the asset management business accounts for less than 1% of the Group's consolidated ordinary profit and 4% of adjusted profit.

6. Activity Metrics
(referenced SASB standards: FN-IN-000.A)

This report includes information on the Dai-ichi Life Group's in-force policies. The report also discloses the status of the Group's insurance policies (annualized net premium from policies in force, total amount of policies in force, etc.)

Annual Report 2021 (20,693KB) PDF

Reference websites

(Unofficial Translation) Summary of Financial Results for the Year Ended March 31, 2021 (156KB) PDF